FAQ
Frequently Asked Questions
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Do you only work with established brands?
No. Whilst we work with many recognisable businesses and brands, a sizeable portion of our clientele are individual business owners, many who are starting first time.
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Can you help with design and consenting?
Yes. With our breadth of experience across a wide range of sectors, we can assist with initial concept and budgeting. We will then work with your nominated or our recommended designers and engineers to manage the consenting process on your behalf.
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How do you approach complex or highly technical projects?
Tons of research and disciplined execution, which is integral to all our projects and is a primary driver behind our award-winning work. Whether it's traditional techniques such as mortise and tenon joints or pioneering innovative materials completely new to the NZ market, we have the proven knowledge and ability to deliver.
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Do you work with other firms or internal teams?
Yes. We often collaborate with designers and engineers to provide a full delivery offering to our clients. We can also integrate our services with the client's internal teams.
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Do you work on large scale commercial projects?
Yes. We offer our services as subcontractors or supersubs on large projects as those typically involve trades outside of our interiors expertise, such as civils and structures.
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Can you help with small repair work?
Whilst we have teams for all interiors trades, this would be dependent on the scale and scope of the work. We believe in honesty and transparency, so we may recommend alternative economical options to suit your requirements.
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Do you provide custom joinery, shelving, and cabinetry pieces?
Absolutely. We utilise our own joinery fabrication and can work with clients and designers from the early stages of the product development. Joinery design is often produced with the end product being very labour intensive to install. We can offer early advice to simplify the product assembly leading to cost savings.
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I can already arrange my own team of tradespersons for my project – how can you help?
Even with all the right people in place, commercial interiors are often complex projects that require coordination to save time and minimise errors. All of our projects are overarched with project management, programming, quality control, and health and safety compliance by our senior team. This is why we recommend that you talk to us first as we deploy the necessary personnel and experience to execute each project efficiently and to your expectations.
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We are a charitable non-profit organisation – can you help?
Absolutely. We partner with charitable and non-profit organisations on an ongoing basis. We understand the unique structural and financial frameworks, which is why we offer upfront planning and early budgeting advice tailored to fit your specific funding parameters.
Supporting the community is a core value for us. Our partners are personally involved with community charities and we welcome the opportunity to help expand the potential of your physical space so you can focus on delivering your core mission.
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I am a consulting professional in this industry – can we chat?
We'd love to. Whether it's sharing experiences, current trends, or simply a coffee meet, UCL partners always welcome new connections.
Still have a question?
Schedule a one-on-one with one of our company partners and we'll talk it through.